Contact Chappie
Tell us what you need help with.
The Chappie support team at Mitissa, LLC handles product, account, billing, and privacy questions by email. Messages are reviewed by a person, and we typically reply within 24–48 hours.
Email support
Write to support@heychappie.com. To help us investigate, include the email used to sign in to Chappie, the approximate time the problem happened, your device and OS/app versions, and the steps that reproduce it. Never send a password or full payment-card number; Chappie support will not ask for either.
support@heychappie.comWhat we can help with
Accounts and data
Sign-in trouble, missing chat history, account deletion, and requests to access, export, or correct your data.
Subscriptions
Restoring purchases, understanding displayed prices, cancellation, and subscription status. Management and refund procedures depend on the actual purchase provider, such as Google Play, Apple or Stripe.
Bugs and feedback
App reliability, AI-model responses, feature requests, accessibility feedback, and other details that would make Chappie more useful.
Privacy and safety requests
Use the same support address for deletion, access, correction, or appeals about how information is handled. We verify ownership before acting on account data; a reply address alone does not prove ownership. The privacy policy explains what Chappie collects, why it is needed, and what content is sent to third-party AI providers.
Read the privacy policyAccount deletion instructionsChappie is developed and operated by Mitissa, LLC, an independent software company based in the United States.