Support

Need help?

Questions, issues, or feedback about Chappie? Email us and we'll get back to you.

Contact us

We typically respond within 24–48 hours.

Supported platforms: Chappie is available for iPhone on the App Store and Android on Google Play. There is no desktop or browser chat client.
Account issues: Sign-in problems, account deletion, or data requests.
Subscriptions: Open subscription management in Chappie’s Settings to manage billing, cancellation or payment details with Apple, Google Play or Stripe, depending on where you purchased. Uninstalling the app or deleting your account does not cancel your subscription.
App feedback: Bug reports, feature requests, or general feedback.

For privacy questions, see our Privacy Policy or email support@heychappie.com.